1. Facility to define the service terms in service level agreement including maintenance activities for equipments with a vendor.
2. Create maintenance budget for a SLA.
3. Facility to assign notification template to a SLA to generate alerts for equipment maintenance.
4. Facility to set up components for equipment.
5. Facility to assign multiple meters to equipment and component to track the equipment usage with specific the payment criteria to include conditional maintenance.
6. Facility to define Warranty, Manufacturer/Vendor details
7. Facility to setup Rentals equipment details.
8. Facility to define Subcontracting Vendor details.
9. Facility to display the asset details like type of asset, asset category, group, location, asset department, manufacturer of the asset, life of asset, asset value and asset acquired date etc.
10. Facility to display insurance details, such as insurance company details and insurance start date and end date.
11. Maintain Hazardous precaution details by equipment.
12. Documents function to establish relationships between drawings and equipment, to include scanned documents stored in a document manager (Library).
13. Priority of assets.
14. List of maintenance holidays incorporated into calendar.
15. Facility to define the maintenance check list template for the Asset.

1. Facility to track and manage asset availability to analyze performance across the entire Asset Lifecycle.
2. Facility to view the Equipment history to roll up maintenance costs.
3. Financial Distribution Statistics by Custodian, Model, Asset Group & Department etc.
4. Facility to analyze schedule adherence by the number of work orders commenced as scheduled as a percentage of number of scheduled work orders.
5. Facility to analyze work order activation by the time between when a work order is raised, and then issued.
6. Facility to highlight overdue work orders by pending work orders that have passed the required date.
7. Facility to analyze work order completion by the time between the start and finish of work orders.
8. Compare real-time budgets or estimates against, actual.
9. Facility to analyze work order status movements based on certain milestone dates.
10. Facility to analyze breakdown analysis against planned and unplanned maintenance, type of breakdown and the total downtime according to breakdown.
11. Facility to analyze maintenance costs against replacement costs.
12. Facility to analyze work order costing by identifying work orders that have actual spent significantly higher than historical average for that asset work type.
13. Comprehensive Calibration request management.
14. Calibration Due Alert and Calibration history.
15. Set measurement points, perform trending and defect analysis through condition monitoring.
16. Work bench for easy approval and closing of Work orders.
17. Vendor / Service provider performance ratings based on previous history.
18. Accident reporting.

1. Facility to assign the asset to a custodian.
2. Facility to enter the start date and end date of the custodian who has handled the asset in that period.
3. Facility to enter the type of use of the asset.
4. Facility to enter the primary and secondary custodian for the asset.
5. Facility to view the history of custodians of the asset.
6. Facility to view the list of Assets under a custodian.
7. Facility to view the Notification and Remainders for the Custodian like Maintenance due alert, Calibration due alert etc.
8. Facility to view the status of the compliant.
9. Facility to give the Asset on loan basis to Department, Employee and Non-Employee.

1. Scheduled, Conditional and Interval Based Preventative Maintenance, including Budgeting ,Tasks & Activities, Labor & Parts Requirements calculated in advance.
2. Generate PM work orders individually, batched or automatically.
3. Facility to display the last maintenance date, scheduled maintenance date.
4. Once the maintenance is done on a schedule date, next maintenance date can be updated.
5. Facility to display the history of maintenance.
6. Facility to enter comments on every maintenance.
7. Preventive maintenance based on Date, Count/Meter reading, Kilometer, Date or Count/Meter reading , Date or Kilometer.

The Complaint Management includes Complaint Entry, Complaint Review, Complaint Routing Batch List, and Complaint Workload & Complaint Status it also includes scheduling functionality along with creating of schedules, managing task, workload & viewing task status. Key features:

1. Facility to register a Complaint with brief description of the problem.
2. Facility to enter Secondary Complaints to Main Complaints.
3. Facility to View the workload and starts assign the task.
4. Facility to schedule the work.
5. Breakdown and preventive maintenance activities must be clubbable.
6. Breakdown and calibration activities must be clubbable.
7. Facility for maintenance staff to view their workload.
8. Daily run log with quick access to Work Orders.
9. Facility for asset custodian and department head to view their complaint status.
10. Facility for the Departments to acknowledges the receipt of the asset and record the asset condition. Maker checker on work order closure.
11. Facilities to categories work status as, not assigned, work in progress, pending for estimate approval, beyond economic repair, etc.
12. Facility for job planning, labor scheduling, response tracking, escalation management and asset dispatch.
13. Ability to create incidents as theft, breakage due to negligence, breakage through non negligence etc.
14. Facility to record instructions and notations.
15. Failure code to record equipment problems for analysis.
16. Maintaining External repair details.
17. Facility to record Problem, Cause and Remedy Knowledge Base.
18. Fully automated process of escalation to the higher authorities, when complaints are not closed within the specific time frame.

1. Defining of detailed list of Task.
2. Facility to define if the Task is a routine inspection or an actual task which is to be performed.
3. Assigning a Task specific to Functional Group.
4. Assigning of Task to multiple Employees.
5. Scheduling of Task on Annual, Half yearly, quarterly, monthly, weekly, Intervals and Hourly basis.
6. Technician Specific View of Assigned Tasks with Status – Pending, Completed, Deffered.
7. Alerts to Technicians on assigning of Tasks.
8. Automated Escalations if Tasks not performed in expected completion time.

1. Facility to validate maintenance order against defined the maintenance activities for equipments with a vendor.
2. Facility to create annual budgets for maintenance.
3. Facility for Labor / Time Billing (Time Entry).
4. Facility to assigns maintenance resource for maintenance work order.
5. Facility to record meter reading for assets like copiers.
6. Set up and use templates for common billing options.
7. Facility to create maintenance expense entry against maintenance order.
8. Facility to expense approval management for asset maintenance order.
9. Facility to create maintenance Requisitions and Purchase Orders.
10. Facility to view and verify the Maintenance check list.
11. Facility to generate Gate Pass when asset is sent out of the organization for repair.
12. Facility for Creating multiple Work Orders for multiple Complaints.

1. Posting maintenance batch creates AP invoice batch automatically.
2. Posting maintenance batch updates the actual expenditure.
3. osting maintenance batch updates the asset maintenance history.
4. Creates IC shipments to issue IC item for asset maintenance.

The Asset Tracking module helps to keep track of the asset status and location works with a variety of barcode scanning device.

1. Maintain asset barcode information in asset register.
2. Generate 2D barcode for the asset.
3. Print asset label with barcode printer.
4. Use asset label to identify asset unit.
5. Serialized Tracking of Equipment.
6. Facility to download asset information to the barcode scanner device.
7. Facility to audit asset information by uploading the asset information from the barcode scanner device.
8. Maintain Inspection tasks for Assets can be accessed and updated using mobile phone.
9. Create Inspection from previous Inspection log.